Why Buy from PilotEssentials.com
Our Company is an Authorized Dealer
Not all website sellers are legitimate dealers. In fact some may be offering seconds or counterfit merchandise. Don't be lured by highly discounted pricing and a flashy website. Our company is a factory authorized dealer and purchasing direct allows us to offer lower prices, a full manufacturer warranty and the peace of mind that you are receiving factory new merchandise. By purchasing from a company that is not a dealer you risk not receiving factory support or a warranty.
Reputation is Important
Our company has been in business since 2001 and selling online since 2002. We have served over 15,000 customers. Our customers include the FAA, the US Air Force, US Army, State Governments, and Fortune 500 companies.
Return Policies
Our company has the best return policy in the business. 30 Days for any reason. Most online pilot shops limit returns to 15 days and charge restocking fees up to 20%. Most hide their return policy in a corner. Our return policy is at the top of every page.
eBay and Auctions
It is a fact that eBay has a high rate of auction fraud which is defined as counterfit items, used and refurbished items being represented as new, and non-delivery of items. Some manufacturers prohibit the sales of items on eBay. If you see a great deal on an auction site that is too good to be true it probably is. In addition most eBay sellers do not offer a return policy and charge exorbitant shipping costs. Make sure the seller is an authorized dealer before committing to buy. If a seller only markets through eBay and does not have a or proprietary site that is a sign that they are not a legitimate business.
Security and Privacy
Our company invests heavily in security and privacy of customer and transactional information. Our secure shopping site features 128 bit Verisign security and all customer data is encrypted. Not even employees have access to the most sensitive information including credit card numbers.
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